Process Oriented or Oriented towards Process??

When was the last time you were reminded at home or at office to follow a process? Not quite long ago right? For some it would be just an hour ago.

I'm one of those, who falls on the other side. The one who advices juniors to follow processes. I also fall in the category of taking similar, but harsher advice from my seniors. This being applicable in both personal and professional lives.

It so happened that one of my team members did follow a process, but the end result was wrong. Why? Coz the process was followed wrong. In such a situation, I fall into a trap. My junior would crib that he wasn't trained adequately and my senior would say I did not train the junior properly.

To improve upon this gap, imagine what we came up with.. Tadaaa...one more 'process'. Wow!! Interesting isn't it?

Now this does not happen just once, its the normal cycle. A process to take care of another which eventually takes care of one more and so on. You at times end up in a 'Chakravyuh' where you tend to forget the ultimate goal.

This reminds me of one of the local malls, which has this automatic ticket vending machine for the parking lot. But there was a guard sitting next to it, just to instruct the people driving-in to collect the 'automatic' ticket. And yes..he gets paid for this.

Instead of the Process Oriented, shouldn't we work on 'Oriented towards Process'.

Everyone has forgotten to KISS - Keep It Simple and Sweet!

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